Frequently Asked Questions

  1. Why did I get the Notice?

    The purpose of the Plan Notice is to inform you that you may be eligible to share in the proceeds of the Synchronoss Technologies Fair Fund. To be potentially eligible to share in the Synchronoss Technologies Fair Fund, you must file a Claim Form in accordance with the steps set forth in the Plan Notice and in the Distribution Plan (the “Plan”) approved by the Securities and Exchange Commission (“SEC” or “Commission”).

    A copy of the Notice can be found here.

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  2. What is this proceeding about?

    On June 7, 2022, the Commission issued the Orders instituting and simultaneously settling proceedings against the Respondents. In the Orders, the Commission found that Synchronoss, a New Jersey-based technology company that primarily provides products, software, and services to telecommunications companies, together with several senior executives and employees engaged in improper accounting practices from at least 2013 through 2017. In July 2018, Synchronoss announced a restatement of its audited financial statements for the fiscal years ended December 31, 2016, and 2015 and restated selected financial data for the fiscal years ended 2014 and 2013 totaling approximately $190 million in cumulative revenues.

    As part of this announcement, Synchronoss restated revenues related to certain transactions for which Synchronoss had recognized revenue improperly and in a manner inconsistent with GAAP. The restatement primarily related to three categories of transactions, for which Synchronoss improperly recognized revenue: (a) transactions for which there was not persuasive evidence of an arrangement; (b) acquisitions/divestitures in which Synchronoss recognized revenue on license agreement(s) instead of combining those purported amounts with the purchase or sales prices; and (3) license/hosting transactions, in which Synchronoss converted prior multi-term SaaS agreements into perpetual license agreements, and improperly recognized the revenue upfront, instead of recognizing it ratably over the term of the arrangements. In its restatement, Synchronoss also acknowledged “pervasive material weaknesses” in its internal control over financial reporting for the restatement period. These certain instances of Synchronoss’ improper accounting were the result of misconduct by Synchronoss’ senior executives and other employees. As a result of this misconduct, Synchronoss filed with the Commission materially misstated financial statements in its annual, quarterly and current reports during the restatement period.

    In their respective Orders, the Commission ordered Synchronoss to pay $12,500,000.00, Thomas to pay $90,000.00, Bandini to pay $75,000.00, Ives to pay $15,000.00, Murdock to pay $15,000.00 and Prague to pay $25,000.00 for a collective total of $12,720,000.00 in civil money penalties to the Commission.

    In each of the Orders, the Commission created a Fair Fund, pursuant to Section 308(a) of the Sarbanes-Oxley Act of 2002, so the penalties collected can be distributed to harmed investors (the “Fair Fund”), and further ordered that the Fair Fund may be added to or combined with any other Fair Fund created in a related district court action or administrative proceeding arising out of the same violations.

    Respondents have paid in full. In accordance with the Orders, the $12,720,000.00 collected from the Respondents has been combined and deposited in a Commission-designated account at the Treasury. Any accrued interest will be added to the Fair Fund.

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  3. Who is potentially eligible to participate in the Fair Fund?

    To qualify for a payment from the Synchronoss Technologies Fair Fund, you must satisfy certain eligibility criteria that are described in detail in the Plan. The Plan can be found under the Important Documents page or on the Commission’s public website at SEC.gov | Synchronoss Technologies, Inc., et al. You can also request a copy of the Plan by calling the Fund Administrator at 888-817-5548 or by emailing Info@synchronosstechnologiesfairfund.com. The eligibility criteria include the following:

    • Individuals and entities, or their lawful successors, who purchased or acquired Synchronoss Technologies, Inc., common stock during the period between February 6, 2014, and May 9, 2018, inclusive. Your approved transactions must calculate to a Recognized Loss as calculated under the Plan and your Distribution Payment must equal or exceed $25.00.

    PLEASE NOTE: RECEIPT OF THE NOTICE DOES NOT MEAN THAT YOU ARE AN ELIGIBLE CLAIMANT AS THAT TERM IS DEFINED IN THE PLAN.

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  4. Who is excluded from participation in the Fair Fund?

    You are excluded from participation in the Synchronoss Technologies Fair Fund if you are an Excluded Party as defined in the Plan, including

    • The Respondents;
    • Present or former officers or directors of Respondents or any assigns, creditors, heirs, distributees, spouses, parents, dependent children or controlled entities of any of the foregoing Persons or entities;
    • Any employee or former employee of the Respondents or any of its affiliates who has been terminated for cause or has otherwise resigned, in connection with the conduct described in the Orders;
    • Any Person who, as of the Claims Bar Date, has been the subject of criminal charges related to the conduct described in the Orders or any related Commission action;
    • Any firm, trust, corporation, officer, or other entity in which Respondents have or had a controlling interest;
    • The Fund Administrator, its employees, and those Persons assisting the Fund Administrator in its role as the Fund Administrator; or
    • Any purchaser or assignee of another Person’s right to obtain a recovery from the Fair Fund for value; provided, however, that this provision shall not be construed to exclude those Persons who obtained such a right by gift, inheritance or devise.
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  5. Who is the Fund Administrator?

    On April 22, 2025, the Commission appointed Epiq Class Action & Claims Solutions, Inc. (“Epiq”) as the Fund Administrator.

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  6. What is the Relevant Period?

    “Relevant Period” means the period of time between February 6, 2014, and May 9, 2018, inclusive.

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  7. What is the total amount of the Fair Fund?

    In their respective Orders, the Commission ordered Synchronoss to pay $12,500,000.00, Thomas to pay $90,000.00, Bandini to pay $75,000.00, Ives to pay $15,000.00, Murdock to pay $15,000.00 and Prague to pay $25,000.00 for a collective total of $12,720,000.00 in civil money penalties to the Commission. In each of the Orders, the Commission created a Fair Fund, pursuant to Section 308(a) of the Sarbanes-Oxley Act of 2002, so the penalties collected can be distributed to harmed investors. The Respondents have paid in full. In accordance with the Orders, the $12,720,000.00 collected from the Respondents has been combined (collectively, the “Fair Fund”) and deposited in a Commission-designated account at the Treasury. Any accrued interest will be added to the Fair Fund.

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  8. What do I need to do to participate in the Fair Fund?

    To participate in the Fair Fund, you must timely submit a completed and signed Claim Form with supporting documents to

    Synchronoss Technologies Fair Fund
    Fund Administrator
    P.O. Box 2298
    Portland, OR 97208-2298


    A Claim Form was included with the Plan Notice and is available for download here. If you do not complete and timely submit a Claim Form, you will not be considered for eligibility to receive a Distribution Payment under the Plan.

    The completed and signed Claim Form, with supporting documentation, must be postmarked (if mailed) on or before August 13, 2026 or submitted electronically by 11:59 p.m. Eastern Time by August 13, 2026. If you fail to submit a claim by August 13, 2026, you will not be eligible to participate in the distribution of the Synchronoss Technologies Fair Fund.

    Please note that filing a Claim Form does not assure that you will share in the proceeds of the Fair Fund created in this matter. A Potential Claimant’s eligibility for a Distribution Payment under the Plan will be determined by the Fund Administrator in accordance with the Plan.

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  9. What do I need to submit with my Claim Form?

    You must document each transaction that you include on your Claim Form. Acceptable forms of supporting documentation include, but are not limited to the following:

    1. Trade confirmation slips from brokerage firms that list the security name, the name of the beneficial owner, the type of transaction, the date of the transaction, the number of shares, and the total amount of the transaction; or
    2. Monthly statements from brokerage firms that detail all activity within a month.

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  10. What is considered acceptable/sufficient documentation to support my transactions on my Claim Form?

    Acceptable documentation must include the name of the owner or owners of the account for which you are filing a claim, the name of the broker through whom the security was traded, trade date, number of shares purchased, acquired and/or sold, and price paid (excluding brokers’ commissions, taxes and fees).

    Acceptable documentation includes contract notes, brokers’ confirmation slips, account activity pages from brokers’ computer printouts (including the front page), or account activity pages from brokers’ monthly statements (including the front page), if those statements contain the required information. Letters from your broker are acceptable only if they are on the brokers’ letterhead and contain the required information listed above. Your own records or certificates DO NOT constitute acceptable documentation. We cannot pre-approve any documentation as acceptable without seeing it first.

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  11. Who should I contact to get the required supporting documentation to send in with my claim?

    Depending on how you acquired your investment in Synchronoss Technologies, Inc., common stock, you can generally obtain the necessary documentation to submit with a Claim Form from

    1. your broker;
    2. your tax advisor; and/or
    3. the person/party from whom you purchased, or through whom you sold, the security.

    Acceptable supporting documentation must be included with your completed Claim Form, or your claim may be rejected.

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  12. The Claim Form requests an account number, where can I obtain this information?

    Most brokerage firms and financial institutions assign account numbers to your account for easier reference. This number is typically included on the statements you receive. Please include your account number on Part II of the Claim Form.

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  13. What is the deadline for submitting my Claim Form?

    The deadline to submit a completed and signed Claim Form with the necessary documentation is August 13, 2026. The Claim Form must be postmarked if sent by U.S. mail on or before August 13, 2026, or, received electronically by 11:59 p.m. Eastern Time by the Fund Administrator (Epiq) by this date.

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  14. Will I be notified if my Claim Form is deficient?

    Yes. If your Claim Form is deficient, you will receive a Deficiency Notice setting forth the reason why the claim is deficient and advising you of the opportunity to cure such deficiency.

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  15. How much money will I receive if my claim is approved?

    Until all claims have been fully processed, it is not possible to determine the amount of any individual payment because the amount will depend on a variety of factors, including the number of valid claims processed and the details of your specific investment(s). In order for a claim to be paid, the Distribution Payment must equal or exceed $25.00.

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  16. How will my information be protected?

    As a long-established firm, Epiq's electronic systems, software applications, and employee and operational protocols are all designed to protect and secure the case information provided to us. Further, Epiq is obligated to fulfill the security requirements mandated by the various court jurisdictions and governmental entities that oversee the various types of cases it administers.

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  17. How do I get information about my claim?

    You may contact the Fund Administrator by calling toll-free 888-817-5548, sending an email to Info@synchronosstechnologiesfairfund.com, or by writing to P.O. Box 2298, Portland, OR 97208-2298 for more information.

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  18. What is the relevant CUSIP and ticker during the Relevant Period?

    The Ticker symbol for Synchronoss Technologies, Inc., common stock is SCNR.

    The CUSIP for Synchronoss Technologies, Inc., common stock is 87157B103.

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